Last Updated: [Month Day, Year]
This Privacy Policy describes how SMPL Peptides (“SMPL Peptides,” “we,” “us,” or “our”), a wholly owned subsidiary of Parker Rand LLC, collects, uses, and discloses information about visitors and customers of www.smplpeptides.com.
- INFORMATION WE COLLECT
We may collect the following categories of information:
- Contact information: name, email address, phone number, shipping and billing address.
- Order information: products purchased, order history, transaction amounts.
- Payment information: processed through our third-party payment processor(s) (e.g., [Stripe/Authorize.net/PayPal]); we do not store full payment card numbers on our servers.
- Account information: username, password (encrypted), account preferences.
- Device and usage information: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on the Site, collected automatically via cookies and similar technologies.
- Communications: information you provide when you contact customer support, subscribe to a newsletter, or submit a form on the Site.
- HOW WE USE INFORMATION
We use collected information to:
- Process and fulfill orders, including shipping and customer service communications;
- Verify eligibility to purchase (e.g., age and jurisdiction verification);
- Communicate with you about your account, orders, and promotions (where you have opted in);
- Improve and maintain the Site, including analytics and troubleshooting;
- Detect and prevent fraud, abuse, and violations of our Terms and Conditions;
- Comply with legal obligations, including tax and recordkeeping requirements.
- COOKIES AND TRACKING TECHNOLOGIES
The Site uses cookies, web beacons, and similar technologies (including those provided by WooCommerce, WordPress, and third-party analytics/advertising providers such as Google Analytics and Meta Pixel, where enabled) to operate the Site, remember your cart and preferences, and analyze traffic. You can control cookies through your browser settings. See our Cookie Policy for more detail. - THIRD-PARTY SERVICE PROVIDERS
We share information with third-party service providers who perform services on our behalf, including:
- Payment processors (Stripe/Authorize.net);
- Shipping and fulfillment carriers (USPS/UPS/FedEx);
- Website hosting and platform providers (WordPress/WooCommerce and associated plugins);
- Email marketing platforms (Mailchimp);
- Analytics providers (Google Analytics).
These providers are authorized to use your information only as necessary to provide services to us and are contractually obligated to protect your information.
- LEGAL DISCLOSURES
We may disclose your information if required to do so by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. - DATA RETENTION
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations (including tax and accounting requirements), resolve disputes, and enforce our agreements. - YOUR RIGHTS AND CHOICES
Depending on your state of residence, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of certain uses such as targeted advertising or sale of personal information (as applicable). To exercise these rights, contact us at [email address]. We will respond in accordance with applicable law. - STATE-SPECIFIC PRIVACY RIGHTS
Residents of certain states (e.g., California, Texas, Colorado, Virginia) may have additional rights under applicable state privacy laws, including the Texas Data Privacy and Security Act (TDPSA). We do not sell personal information for monetary consideration. To submit a privacy rights request, contact us at [email address]. - CHILDREN’S PRIVACY
The Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from a person under 18, we will delete that information promptly. - DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. - INTERNATIONAL USERS
The Site is intended for use solely by individuals and entities located within the United States and its territories. We do not knowingly collect information from or offer products to individuals located outside the United States. - CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. - CONTACT US
SMPL Peptides
A wholly owned subsidiary of Parker Rand LLC
Austin, TX 78711
Email: support@smplpeptides.com